Terms and Conditions - Flowers Online
Welcome to our online flower store. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.
Ordering Process
When you place an order through our website, you are making an agreement to purchase the selected products under these terms.
Product Availability
All products are subject to availability. We reserve the right to modify or discontinue any product without prior notice.
- Confirmation: After placing an order, you will receive an order confirmation via email.
- Modification: Orders can be modified within 24 hours of placement.
- Cancellation: Orders may be cancelled if requested within the specified time frame.
Payment Terms
We accept various payment methods, including credit cards, debit cards, and online payment systems.
- Security: All transactions are secure and encrypted to protect your financial information.
- Currency: All prices are listed in USD.
- Billing: Ensure that your billing information matches the details provided to avoid delays.
Shipping and Delivery
Our delivery services aim to ensure that your flowers arrive fresh and on time.
Shipping Options
- Standard Shipping: Delivery within 3-5 business days.
- Express Shipping: Delivery within 1-2 business days.
- Same-Day Delivery: Available for orders placed before 12 PM.
Delivery Areas
We deliver to most major cities. Please check our Shipping Policy page for a complete list of delivery areas.
Returns and Refunds
Your satisfaction is our priority. If you encounter any issues with your order, please contact us within 48 hours for a resolution.
- Damaged Items: We will replace any damaged or wilted flowers at no additional cost.
- Incorrect Orders: If you receive the wrong items, we will rectify the mistake promptly.
- Refund Policy: Refunds are provided for canceled orders before dispatch.
Privacy Policy
We are committed to protecting your privacy. Your personal information is used solely for processing orders and enhancing your shopping experience.
Data Protection
We implement robust security measures to safeguard your data against unauthorized access.
Cookies
Our website uses cookies to improve functionality and analyze user behavior.
Intellectual Property
All content on our website, including images, text, and logos, is the property of our company and is protected by intellectual property laws.
Limitation of Liability
While we strive to provide the best service, we are not liable for any indirect or consequential losses arising from the use of our website.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which our company operates.
Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website.
Acceptance of Terms
By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
